Jason Tapp

Background

About Jason Tapp

Executive management of the entire preload operation, as well as liaise with all contracted service providers of FedEx Ground for all commercial and residential delivery parcels equating stops and 115 routes daily. • Continually exceeds corporate productivity goals which yields a cost savings to FedEx Ground of over 12% per inbound sort • Consistently exceeded local inbound service goals of 99.4% delivery completion while obtaining a positive variance of the service quality index. • Lead and manage contractor teams in utilization of the Efficient Work Area Design tools to increase productivity to Service Providers that resulted in obtaining 100% overlap in a contiguous service area. • Build strong relationships with Authorized Service Providers, Sort Managers, and Work Area Managers to ensure open lines of communication between the dock personnel and Pickup and Delivery teams to achieve maximum results. • Re-engineer building and van-line set-up during peak season to obtain optimal performance and improve overall sort efficiency, which resulted in earlier dispatch times of 30 minutes to one hour on average. • Responsible for the leading the Business Compliance Service Assessment (audit) team in the station, and assigning processes and procedures, which resulted in the best audit score in the district. • Executive management of over 85 employees including 14 managers with multi-tiered organizations