Jason Webdale

Background

About Jason Webdale

Driven by a customer-centric mindset and a commitment to driving measurable business value, I bring extensive experience in customer success, product ownership, and technical analysis across a variety of industries. My career spans roles as a Customer Product Owner at Builder.ai, where I fostered strong relationships with enterprise clients, conducted business reviews, and guided cross-functional teams to deliver tailored software solutions. With a focus on customer satisfaction and product adoption, I consistently identify and address areas for process improvement, ensuring that each client realizes the full value of our services. Prior to Builder.ai, I developed a solid foundation in IT consulting through FDM Group, where I supported high-stakes projects at Deutsche Bank and Apollo Global Management. There, I worked on cyber resiliency and regulatory compliance initiatives, managing project milestones and delivering insights to senior stakeholders. I leverage my background in cloud security, networking, and agile methodologies to align customer needs with business outcomes and drive long-term customer engagement and retention. Skilled in both technical and interpersonal communication, I’m passionate about creating impact through strategic and empathetic customer partnerships.