Verified recordIT Services and IT Consulting

Javed Hussain

Service Manager at Cameo Global, Inc. Acquired By New Era Technology In 2023

Based in Bengaluru, India

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Seniority

Manager

Department

Operations

Location

Bengaluru

Industry

IT Services and IT Consulting

Company size

424

Contact information

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j•••••••@neweratech.com

Phone

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+91 ••• •••• ••••

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Background

About Javed Hussain

Leading, Developing, Planning and Implementing with more than 10+ yrs on hands experience on Service Delivery and IT functions on cross domains and various IT verticals. Core expertise on aligning service delivery and transition to accomodate organization potential and client requirements on core areas of metrics, analytics and service levels. Involved on the corportae level in planning,implementation and business development. Budgets worked on are over 1 million USD. Specialties: • IT and BPO Infrastructure Support • ITES Setups • Outsourcing and Offshoring • Project Management • Strategic Planning • Tactical Planning • Process Design/Improvement Budgeting • Risk Management • Contract Negotiations • Quality Assurance • Change Management Team Leadership, Motivation • Leadership Development • Customer Service • Technical Support Resource Optimization • Operational Streamlining • Problem Solving • Communication • Client Relations

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