Javed Shaikh
Senior Manager - Advanced Support Engineering at Citrix
Based in County Dublin, Ireland
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Seniority
Other
Department
Other
Location
County Dublin
Industry
Software Development
Company size
4.3K
Contact information
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j•••••••@citrix.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Javed Shaikh
With over 20 years of experience leading advanced support engineering across enterprise IT, SaaS, and cloud services, I am passionate about building world-class teams that deliver exceptional customer and employee experiences. My career has spanned global operations from India to Ireland, where I have led multilingual teams, driven operational excellence, and scaled support functions for Fortune 500 clients. I am recognized for executive presence, strategic vision, and a people-first approach that drives customer success. I thrive at the intersection of technology, people, and process, aligning support operations with business objectives to drive growth and innovation. I am always open to connecting with tech leaders, talent, and organizations seeking to elevate their support function.Let us connect and explore how we can create impact together! Key Competencies: Leadership & Strategy People & Culture Executive Customer & Stakeholder Management Enterprise Support Engineering & Operations Excellence
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