Javier Benites

Background

About Javier Benites

Thorough working knowledge of managing a Medical office including: • Improving customer retention • Increasing customer satisfaction and loyalty • Resolving customer complaints • Turning opportunities into revenue • Ability to follow instructions well and make decisions with minimal supervision • Effectively developed telephone communication and appointment setting skills • Great working relationship with clients and favorable contacts • Ability to work within strict deadlines • Thorough knowledge of P.I.P, Auto and Health insurance guidelines • Proficient with Microsoft Office, Windows, Mac OS and internet based software • Bilingual, able to assist MD’s and DC’s with Spanish only patients • Trained new Massage Therapists and Front office staff • Ability to assist Chiropractor with X-Ray processing