Javier Bonilla

Background

About Javier Bonilla

Summary: Highly skilled and experienced Support Engineer with a strong background in IT support, application development, and system administration. Proficient in a variety of programming languages and technologies, including Java, HTML/CSS, JavaScript, Python, and Linux. Demonstrated ability to troubleshoot and resolve complex technical issues, as well as to manage changes and updates to applications and systems. Strong communication and customer service skills, with a proven track record of building and maintaining positive relationships with clients. Technical Skills: Experienced in a variety of programming languages, including Java, HTML/CSS, JavaScript, Python, and C Familiar with Linux and Windows operating systems, as well as Django and FastAPI web backends Skilled in database management, including Oracle SQL, PL/SQL, MySQL, and MongoDB Familiar with SPLUNK, SOAP UI, JIRA, and DevOps tools (Atlassian, Jenkins) Experience with AWS EC2 and S3 instances Trained in COMPTIA A+ and COMPTIA Network+ and holds a certification as an Oracle Certified Professional Java Programmer Familiar with ITIL V3 Foundation and Agile/Scrum methodologies Strong customer service and troubleshooting skills, with experience in incident and problem management