Javier Guarin

Background

About Javier Guarin

Javier's main purpose is to support companies to transform their processes focusing on the new digital era to reduce costs, optimize resources and make their processes more efficient. Ample experience in the BPO & commercial sector and high performance in meeting my goals in terms of comprehensive support to large brands to efficiently optimize customer service operations, collections, sales, among others achieving high impacts on global companies. Integral support to companies to design new processes, redesign current ones and discover new experiences that positively impact customers. Javier has been able to transform customer user experiences with analytical models and achieve significant cost reductions in customer operations through process automation. Creative, innovative, achievement and efficiency oriented. It's not about modifying processes, it's about transforming processes and experiences that add value to customers! javier.guarin@konecta-group.com javierguarinm@gmail.com M.(+57) 320 482 8124 #ventas #resultados #orientadoallogro #operacionesexitosas #digital #transformacion #innovacion #ventaconsultiva #BPO #contactcenter #chatbot #analitica #customerservice #ventas #cobranzas #servicioalcliente #konecta #allus #cambio #pasion