Javier Johnson

Background

About Javier Johnson

As a Senior Technical Support Representative and Subject Matter Expert at Entrata, I bring a wealth of diverse experience to my role. Throughout my career, I have worked in a variety of fields, including as a legal clerk handling document management, fast food manager, sign fabricator/installer, warehouse worker, tow truck driver, sales representative, and auto mechanic. Each of these roles has given me unique insights and skills that I leverage every day in my current position. As a legal clerk, I gained a deep understanding of document management and a keen attention to detail, skills that have been invaluable in my technical support role. My time as a fast food manager taught me how to effectively manage teams and prioritize tasks, while my experience as a sign fabricator/installer gave me an eye for design and a creative approach to problem-solving. In my roles as a warehouse worker and tow truck driver, I developed a strong understanding of logistics and supply chain management, as well as a knack for staying calm under pressure. As a sales representative, I honed my communication and customer service skills, which have been critical in my current position as a subject matter expert providing top-notch technical support to clients. As an auto mechanic, I learned how to diagnose and solve complex problems, a skill that has served me well in my current technical support role. Throughout my career, I have embraced challenges and opportunities to learn and grow, always looking for ways to expand my knowledge and expertise.