Jay Borromei

Background

About Jay Borromei

Highly dedicated, meticulous and results-driven IT Professional, with nearly 20 years of experience planning and implementing IT solutions and ongoing administration of systems including on premise, cloud and hybrid configurations. Specializing in the Microsoft stack of cloud and on-premise solutions of Microsoft/Office 365 and Azure as well as DevOps. A determined problem-solver, acknowledged for effectively optimizing inter-departmental efficiencies and performance; a collaborative team leader, who consistently strives to positively contribute to performance and the achievement of objectives with the highest degree of professionalism. • Sr. IT Administrator with in-depth knowledge and experience in managing Cisco Meraki SonicWall and WatchGuard networking, OSX, Microsoft Server and desktop operating systems, Active Directory, Azure AD, Microsoft SQL and Exchange Servers, Hyper-V virtualization and all Microsoft Office Desktop Applications, Microsoft/Office 365, and Azure including Microsoft Teams, SharePoint and DevOps. • Proficient in the implementation and administration of VM Ware ESX and ESXi virtualization platforms. • Deep understanding of E-commerce solutions, processes, fulfillment and logistics as well as merchant services, payment processing and PCI compliance. • Exceptionally equipped and experienced in project management across IT and other arenas • Practiced in the understanding, implementation and oversight of project specifications, customer needs, and company policies to ensure expectations are met. • Regarded for exceptional communication skills at all levels, continuously cultivating stakeholder relationships and interfacing with vendors. • Strong analytical and problem-solving skills, dissecting complex ideas into manageable tasks and while driving decision making and alignment across multiple projects and teams. • Adept in using Agile-Scrum methodology to accommodate design, development, and QA in software development environments. • High level customer support, engagement, and creation of custom customer facing implementations