Jay Chauhan

Background

About Jay Chauhan

I have been working as an SMS Wholesale Pricing Manager at MTN GlobalConnect, a leading provider of wholesale connectivity and digital solutions for mobile operators and enterprises across Africa and the Middle East, for over four years. I have a PMP certification and two other certifications in business analysis and problem solving skills that demonstrate my proficiency and professionalism in managing complex projects and delivering value to customers. In my current role, I leverage my strategic thinking, business analysis, research methodologies, operations, and risk management skills to inform pricing decisions and optimize product offerings for SMS services (A2P, P2P, and P2A). I have successfully introduced process improvements and quality control systems to achieve business objectives and enhance operational efficiency. I have also grown the business by increasing revenue growth through implementing business requirements, conducting demand planning, forecasting, and using disciplined analytics. Additionally, I have developed expertise in data science and AI techniques, such as ML, DL, and ChatGPT, to analyze market trends, customer insights, and competitive pricing. I am passionate about delivering value to customers and driving innovation in the SMS industry. I am always eager to learn new skills and technologies that can help me create better solutions and outcomes for my clients and stakeholders.