Jay Choudhary

Background

About Jay Choudhary

Overall unified experience of 20 years in of Business Analysis, Project Management, Data Analyst & Sales. 14 years of experience in Banking industry. Worked as a Business Analyst & PMO for Global Rainbow Program, Citi Bank Process modelling, Gap Analysis, designing & managing processes/BRDs/FRDs. Process improvement through identifying opportunities for Improvement using BPM tools Build, groom and elaborate user-stories and ensure that handed off requirements are of the highest quality, relevant (appropriately aligned to the GtC strategy and cookbooks). User-Story management and Import/Export between RTC and Blueprint. Linking all, user story related SDT artefacts to the user story repository Understand the As-Is process and perform gap analysis by creating process maps. End-to-End Project Management activities. Role was an amalgamation of multiple disciplines (Business Analysis, Program Management, Service & Operations Management and Stakeholder Management) all rolled into one. Experience in Client interactions, Continual Service Improvements, Process modelling and re-engineering, etc. Identifying automation opportunities to simplify and eliminate redundant process activities Program Management Office (PMO) activities for Strategic initiatives driven by Global Business Transformation Office Communicate with project stakeholders to gather release information i.e. training schedule / material etc. Post implementation support to the end users in case of any production issues in the application or enhancements required in the application. Deliver training to Citi implementation team, globally on software upgrades Create and drive self-development training plans / process improvements for team members.