Jay Dheer

Background

About Jay Dheer

I'm a seasoned transformation and innovation leader with 18+ years of experience across Tier 1 organisations in Australia, Hong Kong, London, India, and Singapore. I’ve led large-scale, complex programs across projects, products, and portfolio, delivering strategic outcomes through disciplined execution and world-class product implementation. I’ve successfully directed multi-disciplinary teams and led the implementation of world-class products that deliver tangible value and lasting impact Specialties: • A strong international background and experience with Australia, APAC (Singapore, Hong Kong, Japan, Middle East, Taiwan & South Korea),UK, Central Europe & Greater China • Strong stakeholder engagement with C level Executives, sponsors, an ability influence through strategic thinking, strong communication and relationship building skills • Work with senior business & technology leaders to define, capture and set strategic direction for the technology delivery of the company. • Build relationships with external vendors and service providers • Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the program plan and program governance arrangements • Driving the digital strategy for the company, focusing on digital lead acquisition, creating digital campaigns and managing the digital channels • Led the integration and enablement of Adobe Marketing Cloud capabilities including foundational work with Adobe AEP products (RT-CDP, AJO, Target), experienced with AWS services and databases • Directed - Agile New Ways of Working participated in change and reorganization of the organisation • AGILE, KANBAN, LEAN,SCRUM, Waterfall • Experienced delivering large scale project on cloud-based infrastructure Strong technology domain expertise : Artificial Intelligence (AI), Digital, Fintech, Machine Learning, Web Content, Mobile Apps, Customer Analytics and ERP i.e. Credit Risk, Reporting, Oracle Financials, DevOps, Cloud, CRM Salesforce. Business Intelligence (BI), Medallia, Service Now, MS Dynamics, Nuance,AI, Power BI + Copilot, Oracle, SQL AWS Cloud, Adobe AEP Products, Big Data, Tableau +Einstein AI, MS DevOps & SAP. Delivery themes : Artificial Intelligence and Machine Learning, Digital Applications, Marketing Technology, Mobile, CRM, Client Experience, Big Data Cloud (Digital Analytics), Data Warehouse, Data Lakes, Wealth, Mortgage, Mktg, Sales, Payments, NGO and Innovation. Industry Experience: Banking, Wealth, Asset Mgmt, Insurance, Govt & Education.