Seniority
Director
Department
Other
Location
Toronto
Industry
Banking
Company size
47K
Contact information
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j•••••••@••••••.com
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Background
About Jay Din
15+ years broad technical knowledge in all areas of IT Application and Infrastructure Services. • Expert in areas Incident, Problem and Change Processes. • Management of Cross Functional Teams – building teams, managing stakeholders, team facilitation, project assignments and tracking, reporting. • Process Development, Management and Governance – Driving efficiency and effectiveness of enterprise wide processes. • Relationship Management – expert in team building, dispute resolution, mediation and facilitation management. • Service Delivery working in Operations specializing in Operational Support, Risk Management, Incident Management, Problem Management, and Change Management. • ITIL V3 Foundations, Service Strategy, Service Design and Service Operations certified.
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