Verified recordSoftware Development

Jay Ferdinando

Premier Customer Success Manager at The Access Group

Based in Chelmsford, United Kingdom

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Seniority

Staff

Department

Customer/Client Service

Location

Chelmsford

Industry

Software Development

Company size

7.1K

Contact information

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Email

1 credit

j•••••••@theaccessgroup.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Jay Ferdinando

So who am I? A dedicated and customer focused individual with a hybrid of different skills, roles and experience to perform to the best I can whilst always striving to develop with a continued appetite to learn more. With a career focused on Customer Success, I've developed a multitude of knowledge and skills working with a vast array of learning support to delegates from youth to senior level as well as different industries including Recruitment, Security, Distribution, LEAN management, Building and Construction. Superior in depth knowledge of a multitude of I.T software tools as well as an appetite to develop and learn to enusre the most effective delivery of Customer Success. Software experience includes Microsoft office, Camtasia, Articulate, SAP ERP and the Access Group SaaS software suite of products.

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