Jay Ghanem
Service Delivery Manager at Fraudwatch
Based in Middle Dural, Australia
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Seniority
Manager
Department
Operations
Location
Middle Dural
Industry
Security and Investigations
Company size
24
Contact information
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j•••••••@fraudwatch.com
Phone
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Background
About Jay Ghanem
Experienced cyber security leader with a journey that began in 2015. Over the years, I have gained extensive experience in various areas of cyber security, with a particular focus on Security Operations Center (SOC) management. Currently, as an SOC Service Delivery Manager, I am responsible for overseeing SOC operations and ensuring the delivery of the highest level of service to clients. I also manage and oversee the completion of new products, leveraging my knowledge of cyber security best practices to ensure these products meet industry standards. I started my career as a member of an SOC team, where I gained valuable hands-on experience in monitoring, detecting, and responding to security threats. From there, I progressed to become an SOC Team Leader, where I led a team of analysts in carrying out these critical tasks. I then advanced to the role of SOC Manager, where I oversaw the entire SOC operation, managing team members, setting strategies, and ensuring high-quality service delivery to clients.
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