Jay Ginn
Service Desk Analyst i at Texas Children's Hospital
Based in Baytown, United States
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Seniority
Staff
Department
Information Technology
Location
Baytown
Industry
Hospitals and Health Care
Company size
13K
Contact information
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j•••••••@texaschildrens.org
Phone
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Background
About Jay Ginn
Led teams of 13 technicians in providing effective in-person and remote support for over 1200 PCs in four different locations. Provided high-quality support for a wide variety of computer hardware and software for over 20 years. Demonstrated the ability to handle large project needs in a timely, professional manner in organizations undergoing significant changes in a fast-paced environment. Excellent written and verbal communication skills. Team player in maintaining company policies and procedures. Committed to high work ethics and to attainment of management goals and objectives. Specialties: Compaq (Servers and PCs), Dell (Servers and PCs), HP, IBM, Lenovo, Toshiba, Apple Macs. HP LaserJet and DeskJet Printers, IBM 4019 and Epson dot matrix printers. LAN Wiring. Windows XP, and 7, Windows NT Server, MS-DOS 6.22 and up, MS Office Professional, WordPerfect 5.1, Lotus 1-2-3 2.2, Personal REXX, Outlook, Lotus Notes, Documentum, Active Directory, Citrix, Ghost, Remedy, Peregrine, and other software applications. TCP/IP, Netware, Netbeui, DNS, DHCP, Wi-Fi.
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