Seniority
Other
Department
Other
Location
Beaverton
Industry
Retail
Company size
96K
Contact information
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j•••••••@nike.com
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Background
About Jay Gonzalez
I’m a passionate and driven, 20+ years, employee of Customer Service and E-commerce. I believe in developing others, being a servant leader, driving a culture of team collaboration, diversity, and success. In my current role at Nike, I’m responsible for the activation of our licensed leagues/teams’ products on our digital commerce platforms and coordinating with cross-functional teammates to meet the consumer demand during live sport moments. In previous roles, I was responsible for the project management of implementing new technologies to support our consumer care agents, as well as new partner contact centers. As a Quality and Training manager, I helped lead the onboarding, training, and continued development of customer service agents. I strive to be a servant leader and develop those around me to reach their own potential.
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