Jay Jeevaratnam

Background

About Jay Jeevaratnam

I enjoy understanding my clients requirements and needs to provide simplified and efficient banking solutions. To achieve a positive customer experience, I focus on building key relationships with my team, setting goals/ key results, empowering myself with the skills and knowledge base to implement effective solutions. Throughout my career, I have enjoyed roles in Customer contact center, Analytics, Institutional, Private Bank and Small Business. My experiences in these businesses have taught me the following about myself: I can successfully build and maintain relationships with my clients and stakeholders- Customer centered focus when approaching all matters- Delivery of initiatives on time and to client satisfaction - Developing business opportunities through meaningful client interactions - Liaising with executives, Operations and clients to deliver on initiatives. Knowledge is growth- Building a knowledge base is important to approaching any matter- Educating myself drives me to grow and be a better version of myself - Adapting to change is a key to trait grow as a person - Keeping focused and calm during adverse times. I would like to build on my leadership skills and become a future leader. I enjoy meeting new people and hearing fresh perspectives and ideas. I'm a sports fanatic and avid TV /movie content consumer. Professional Skills: Relationship management | Sales | Business development | Analysis | Governance | Portfolio Strategy |