Jay Keith

CX Design, Implementation and Support Specialist at Eplus Inc

Based in Bristol, United States

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Seniority

Other

Department

Other

Location

Bristol

Industry

IT Services and IT Consulting

Company size

2.1K

Contact information

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Email

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j•••••••@eplus.com

Phone

5 credits

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Background

About Jay Keith

UCCX Support & Sales Engineer, Certified WebEx Contact Center Expert Troubleshooting and Operational Maintenance for Cisco Unified Contact Center Express (UCCX) Contact Center Design & Implementation UCCX Application Scripting & Configuration Cisco Agent/Supervisor Desktop Configuration Cisco Finesse Desktop Administration Cisco Unified Intelligence Center Administration Contact Center Consulting & Design Over 15 years experience in Sales Engineering for Cisco Unified Communications Systems including routing, switching and LAN/WAN design Currently lead a UCCX HelpDesk for Workflow Concepts supporting Cisco Partners and End Users across a broad range of verticals

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