Jay Mueller

Background

About Jay Mueller

Prior to my current position as CRO at Cooler Logistics I was the Director of an 80 person Commercial Team for CH Robinson. In this role I had experience tailoring multi-modal solutions for our customers including TL, LTL, Intermodal, Ocean, Air, and Managed Transportation Solutions. With full P&L accountability, I was responsible for all budgeting and development of core sales personnel, account management, and helped facilitate the operational process associated with creating a successful and efficient business unit. I was recognized for spearheading and driving portfolio growth, creating branch support, leading operations, and facilitating day-to-day general management. My 32-year tenure began at American Backhaulers when I graduated from college and the company had just 30 employees. In American Backhaulers sold to CHR, which has now grown to a $28 billion company with more than global employees. Selected career highlights at CHR include demonstrating consistent transformational leadership through periods of change and growth while initiating operational improvements, employee training, retention, engagement initiatives, streamlining workflow, and maintaining team continuity. Over the past ten + years, I grew gross revenues by 129%, net revenue by 97%, volume by 54%, FTEs by 104% while also improving productivity and efficiency metrics by 28%. I achieved a top 10 P&L within CHR as the office driver, developer, and forward-thinking visionary by understanding the evolving needs of a developing office, diversifying customer accounts, providing consistent diplomatic, open-minded leadership, and delivering exceptional client service. A leader and participant of multiple leadership committees, I supported and led a company-wide strategic sales process that grew sales volume, reduced the time it takes to reach decision-makers, and conveyed a transparent, compliant, and data-driven solution. I also participated on the Branch Oversight & Operations Committee, where we helped establish risk mitigation protocols through education and certification to handle high-value products in collaboration with our IT department. As a member of the Go-to-Market team, I help ensure the full scope of CHR services are being sold by aligning resources, driving accountability, equipping sales teams, and strengthening sales force capabilities. An avid athlete, I have participated in multiple triathlons and marathons, including the Madison Ironman. I also raise funds for the Chron's and Colitis Foundation through racing and fundraising events.