Jay Saxena
General Manager and Domain Head at Hyundai Motor Company
Based in South Delhi, India
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Seniority
Manager
Department
Other
Location
South Delhi
Industry
Motor Vehicle Manufacturing
Company size
62K
Contact information
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j•••••••@hyundai.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Jay Saxena
responsible for service innovation and digitalization to improve current Process and work towards enhance customer experience. workshop Automation, enhancing customer communication thru whatsApp, enhancing SNS promotion, digitalization pick and drop process, chat bot creation for customer engagement, facility enhancement by improving infrastructure and amenities, premium lounge creation and implementation strategy. recently work on digitalization customer experience transformation strategy to have robust digital integrated process for customer lifetime and beyond.
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