Jaya Sinha

Background

About Jaya Sinha

6 years of extensive experience, during which I've held various roles, showcasing my adaptability. Currently, as a Senior Data Analyst at Infosys, I am automating End User Computing (EUC) processes using Python and Knime. I worked in different phases of development, starting with proactively engaging in discussions with end users and stakeholders, gathering requirements, and subsequently developing and deploying knime workflow on servers across regions. Additionally, I curated and executed engaging team-level events, ranging from insightful training sessions to fostering team-building activities, and cultivating a dynamic and collaborative work environment. I have also worked on machine learning algorithms like ML models. Proficient in data cleaning and preprocessing using python libraries like NumPy, Pandas and knime tool. As a product expert at Byjus The Learning app, I excelled in customer support via calls and emails, fostering collaboration with internal teams to enhance customer experience and ensure compliance through Salesforce CRM. Additionally, conducted data analysis, investigated sales fraud, and developed a Logistic regression model based on data trends for fraud Sales.