Jayanth Lade

Background

About Jayanth Lade

greet customers politely as they enter the restaurant *introduce self to customers *show customers to their tables *present menus to customers *maintain an up-to-date working knowledge of the menu items and daily specials *explain the menu items in terms of preparation, ingredients and presentation *be aware of allergy information on menu items *answer inquiries about food and beverage items on the menu *offer food and wine suggestions *inform customers of special items not listed on the menu *take food and beverage orders accurately including any special requests *check customer's identification to ensure they meet alcohol legal age requirements *check food orders with customers to ensure correctness *input the order into POS System *work with bartenders to fill beverage orders *work with kitchen staff to process and expedite food orders *pre-set table for the orders *deliver and serve food at tables *use established food handling and serving techniques *ensure customers are satisfied with their food orders, beverages and service *upsell food and beverage items throughout the meal *monitor customer's needs and promptly handle requests *handle customer complaints in a polite and professional manner *maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills *prepare and provide customers with accurate check for the meal *process cash and credit card payments *Prepare to-go boxes for customers *re-set and prepare table for customers including decorations, condiments, napkins, utensils *maintain a clean and organized service area *dispose of trash according to established procedures *perform any side-work as requested *comply with safety, health and hygiene policies and procedures