Jayati Chakravarty

Background

About Jayati Chakravarty

Customer Success and Solution Consulting professional with 10+ years of experience across B2B SaaS, enterprise production support, and global account management. Experienced in managing the complete customer lifecycle — from discovery and onboarding to adoption, retention, and revenue expansion — across markets including India, US, UAE, APAC, Japan, South Korea, and Africa.Background includes working closely with enterprise and SMB customers to translate business requirements into scalable product solutions. Strong expertise in solution consulting, pre-sales support, and account growth strategies that drive measurable business outcomes. Consistently focused on increasing product adoption, reducing churn risk, and unlocking upsell and cross-sell opportunities.Technical foundation in SQL, Python, APIs, and data workflows enables effective collaboration with Product and Engineering teams to resolve complex issues, optimize integrations, and enhance product performance. Known for bridging the gap between technical capabilities and business objectives.