Jaybee Castro

Background

About Jaybee Castro

Experienced and results-driven professional with 14+ years of success in operations coordination, customer service, sales, and technical support. Currently serving as a Hire Desk Controller in the Power and Cooling equipment rental sector, where I manage transport logistics, procurement, and fleet reporting to support smooth day-to-day operations. My background also includes leading customer service and sales teams in the UAE’s car rental industry—working closely with both corporate and luxury clients. I’m passionate about delivering excellent service, driving operational improvements, and building strong relationships with clients, vendors, and internal teams. Known for my hands-on approach, clear communication, and ability to solve problems efficiently, I bring a blend of operational insight and customer-first thinking to every role I take on.