Jaydene Benjamin

Background

About Jaydene Benjamin

I am a dedicated insurance professional with a proven track record in policy administration, claims handling, and portfolio management within the short-term insurance sector. Currently serving as a Portfolio Administrator at Hollard Insurance Group, I manage end-to-end policy processes — from renewals, invoicing, and Sasria administration to reconciliations and compliance. With a foundation built through rotational learnerships in Policy Services and Risk Finance, I bring hands-on expertise across claims registration, financial operations, and regulatory compliance. My strengths lie in problem-solving, attention to detail, and ensuring that every client interaction reflects the principles of Treating Customers Fairly (TCF). I hold NQF 4 and 5 qualifications in Short-Term Insurance, along with the RE5 regulatory certification, and continuously build my technical and professional knowledge through certifications in AML, Financial Crime Risk Management, and Advanced Excel. Driven by a passion for service excellence and operational efficiency, I thrive in dynamic environments where precision and client satisfaction are key. My goal is to continue growing within the insurance industry, contributing to organizations that value integrity, compliance, and innovation. Let’s connect, I’m always open to opportunities for collaboration, knowledge sharing, and career growth within the insurance and financial services sector