Verified recordTruck Transportation

Jb B.

Senior Software Quality Engineer at Ups

Based in Towson, United States

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Seniority

Staff

Department

Information Technology

Location

Towson

Industry

Truck Transportation

Company size

174K

Contact information

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Email

1 credit

j•••••••@ups.com

Phone

5 credits

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Background

About Jb B.

The offer was to work as a Staff Writer. I had a Writing degree, but I took another position - SQA. Software Quality Assurance. 🤔- an *Editor of Software*. Okay - Write User Stories, Test Cases, Automated Tests, Bugs, Release Notes, Help Manuals, and Best Practice Documentation - Tell the Story for Software Development. A Technical Writer | A Technical Editor. Often asked- How did you get into Information Technology with an English degree? As a Writer, and further as a Storyteller, I have the innate skills needed for Software Testing. As a Writer ( & as a QA): I place myself in the Audience's / End User’s shoes. Writers = First in UX! I outline. Outlining = QA’s Test Planning. I ask questions AND *Test* current understanding. 🫳 I am both a trained & effective Writer, skilled in Critical Thinking and Research, AND I am great at Testing Software. Armed with SQL queries, tools like Postman, Jira, Jenkins & Selenium empower me as a Test Engineer, but Skills learned as a Writer allow me to *Shift Left*(1-10-100, catching issues early, sometimes before they become 🪲 bugs 🪲), speeding delivery & saving Software Development Teams big! Two decades delivering value in Quality Assurance / Testing, Test Automation, Process Improvement, Release Management, Technical Documentation & Content Development projects. A Software Test Engineer & Certified Scrum Master (CSM) with extensive experience in Manual Testing & Test Automation techniques. A toolkit including Agile Methodologies - scrum & kanban - displays proven leadership in process management, product release practices, & team development. A facilitator who emphasizes communication, collaboration & teamwork, while recognizing the power of negotiation & persuasion in hitting Quality Goals. Solid documentation skills paired with all Manual Testing test types - Functional Testing, Integration Testing, Systems Testing, Regression Testing, and Acceptance Testing + other test types - Exploratory Testing, API Testing, Data Driven Testing, Security Testing, & Performance Testing, even Cross-Browser and Mobile Testing + Compatibility Testing. Skilled in Cucumber & BDD Selenium + emerging in Cypress and Playwright Test Automation as part of the overall Quality & Release effort. Clearance Eligible. Bonus Nug: Home Improvement Expert: Past Construction Manager & Pro Handyman || Home Improvement Side Hustler & Freelance Writer.

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