Jean Serrano
Customer Operations Program Manager at Dhl Express
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Operations
Location
Dubai
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
48K
Contact information
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j•••••••@••••••.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Jean Serrano
Experienced Customer Operations Program Manager with a strong track record of managing high-profile global accounts. Proven success in delivering unparalleled service delivery and resolving concerns swiftly, primarily in the UAE. Demonstrates exceptional skills in refining operational processes, crafting innovative service strategies, and significantly enhancing efficiency and customer satisfaction levels. Adept in leading cross-functional teams, supporting strategic alignment, business planning, and driving continuous improvement.
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