Jeena Peter

Background

About Jeena Peter

PROFILE SUMMARY Insightful, competent & experienced Technical Professional working as Account Manager & Technical Project Manager with over 22 years of experience in Key Account Management, Multi Project Management, Customer Interaction, Product Development, including latest technology like Robotics, Artificial Intelligence & cloud related services. Focused on strategies to achieve high Lifetime Value (LTV), low Customer Acquisition Cost (CAC), minimal churn, and a positive Net Promoter Score (NPS). Proactively mitigated risks by optimizing resources, providing online support. Proficient in Business Development, client services, Technical Support & Project Team Management. Seasoned professional, with close to 23 years of experience in project management, project planning, design & execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure. Accountable leader, capable of handling all phases of the product development & project execution, ensuring technical accuracy & risk mitigation. Possess proficiency in New Client Acquisition, Suppliers/Vendors contract negotiation, with excellent interpersonal communication, relationship-building, & team leadership abilities. Consistent team player with a sociable, positive attitude and skilled in establishing rapport with clients. Possess Excellent Communication, Social & Team Management Skills. Demonstrates leadership, time management, problem-solving and decision-making skills with the ability to set priorities & organize operations for optimal results. Proven ability to create strategies & work with multicultural teams towards corporate objectives. CORE COMPETENCIES New & Existing Business Development Activities | Key Account Management | Project Administration & Reporting | Performance Tracking & Evaluation | Technical Proficiency | Business Acquisition Planning | Operations Management | Strategic Project Planning | Team Management | Project Execution & Coordination | Mentoring & Training | Team Productivity Enhancement | Client Relationship Management | Cost Optimization & Revenue Generation | Forecasting & Budget Allocation | Negotiations & Complaints Resolution I possess experience working with multicultural & multi-national teams globally and have proved my expertise in various instances. I believe all this experience, professional training, and expertise in the department would help me give good results to the job responsibilities.