Jeeva Bharathi
Senior Engineer (Subject Matter Expert) at Tata Consultancy Services
Based in Chennai, India
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Seniority
Staff
Department
Other
Location
Chennai
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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j•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Jeeva Bharathi
Highly experienced IT professional with 2.5+ years of expertise in managing complex IT environments. • Proven track record in managing, coordinating, and resolving Major Incident Management and Global Escalation Management, ensuring prompt and effective resolution of high-severity incidents and minimizing downtime. • Experience in Cloud Enterprise Support, Cloud Infrastructure Services (IaaS) cloud model, • Coordinating, troubleshooting, and resolving issues related to OS, DB,SAP HANA, Compute, Network, Backup, and Storage,Ensuring high availability and reliability of cloud services and infrastructure. • Experienced in virtualization environment including VMware vSphere (ESXi) • Experienced in network operations, including LAN, WAN, and wireless networks, and data centre operations, ensuring high availability and reliability of IT services. • Proficient in using tools like ServiceNow, PagerDuty, Cisco Prime, GEM Tool (VS-CPO), and InContact Tool to optimize IT service management and incident resolution.
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