Jeevan Shinde

Background

About Jeevan Shinde

Email: jeevanshinde1985@rediffmail.com Phone: 8130966755, 8850660199 Process Management Attended Quarterly Business Reviews, Monthly Management Review meetings, etc. Worked on multiple projects for different queues some of which are Client Initiatives and others are Site Initiatives. Worked with existing clients on expectation setting, relationship strengthening and issues/grievances resolution. Deployed Automation across domains such as Reconciliation, Cash forecasting, Trade Support and Wire processing. Managed staff members training and learning ensuring operations being run within agreed SLAs in line with budgeted KPIs, assisting in conducting interviews for the new candidates hiring. Process Transition Transitioned client processes such as Fund Accounting, Client Accounting and Reporting Services, Equity Income and fixed Income functioning in adherence with the requirements laid down by client for the offshore location. Ensured uniformity in the process understanding at both client’s and the organization’s end. Quality & Compliance Conducted regular audits on MIS to ensure compliance and sound functioning of the process. Implemented monthly audits to be carried by quality team in the process & ensuring the documentations are maintained as per the specifications. Technical Front Routing of Development requests to the sub-groups Test and verify the output before releasing for signoffs and closure. Interacting with the Development teams and passing on the requirements in a clear and precise way. Obtained signoffs from operations and internal stakeholders Ensure projects on developments, enhancements and productions issues are resolved in a timely manner Act as a first level contact for issues related to statical and analytical aspects of various applications like Trade Capture, Trade Export, Security Master, Wire money movements, Omgeo_CTM, ETL platforms and other Middle/Back Office apps.