Jeff Bedgood
Program Manager Application Incident Management-operations Center at Bank Of America
Based in Plano, United States
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Seniority
Other
Department
Other
Location
Plano
Industry
Banking
Company size
233K
Contact information
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j•••••••@bankofamerica.com
Phone
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Background
About Jeff Bedgood
Technology Consultant / IT Project Coordinator / Client Account Representative Technical leader working closely with the Project Managers and cross functional teams and clients, to ensure project successes emphasizing analysis of processes, documentation, identify risks, and security compliance for production deployments. Broad technical background with hands-on network and server experience and versed in Data Center & Enterprise Level Operations and Migrations. Critical Skills • Data Center Customer Services Account Manager/Liaison • IT Projects Planning, Implementation, and Support Documentation • Project Requirements Gathering & Validation • Collaborative Leadership & Communication Styles • IT Asset Planning, Tracking, & Configuration Management • Workflow Process Re-engineering & Development with database teams • Current Government Top Secret Clearance Specialties: • Data Center Customer Services Account Manager • IT Projects Planning, Implementation, & Support Documentation • Project Requirements Gathering & Validation • Collaborative Leadership • IT Asset Planning • Process Workflow Development • Current Government Top Secret Clearance Software Packages - User Level • BMC Remedy (Asset, Incident, Change), • Microsoft Office Products, • Microsoft Visio and Project, • Basic VMWare 3.x/4.x, • Cisco IOS Network Switch configs, • Infoblox IPAM, • Microsoft Windows Desktop & Server
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