Jeff Bois

Background

About Jeff Bois

I am an individual who works assiduously on a team and independently, strives to provide excellent customer service and enthusiastically welcomes new challenges for growth. Acquired Skills: • Approachable and teachable • Attention to detail and accuracy • Strong Customer Relationship Management skills • Time management and ability to multi-task • Ability to handle monetary transaction requests • Microsoft Office: Excel, PowerPoint and Word Work Experience: • Apple Inc. Product Specialist, CA (Current). Transform Apple Store visitors into loyal Apple customers. As a Specialist, I help create the energy and excitement around Apple products, providing solutions and getting products into customers’ hands. Always curious, I stay on top of news about products and initiatives, ready to apply my expertise in customer interactions. • AT & T Enhance Support Technician, Asurion Call Center, Phoenix, AZ (Present). As an Enhance Support Technician, I assist customers with all technical support issues by troubleshooting any defect on their accounts. • Retail Consultant, Metro PCS, North Miami, FL (Oct 2011-Jan 2014). As a Senior Sales Associate, I assisted with the administration and supervision of the store, including overseeing customer services and inventory activities.