Jeff Boyte

Background

About Jeff Boyte

As a Strategic Operations Leader with a background spanning operations, product management and client insights, I have helped to solve complex business issues from strategy to execution, continuously uncovering opportunities to scale efficiencies and uncover new ways of working across multiple projects and environments. I am adept at bridging the gap between business and technology. My competencies also extend to leading operations and people, emerging technologies, and business intelligence. It is my passion to drive sales and growth, improve operations, and increase customer engagement. Key Achievements Include: Certified Executive Black Belt (Lean & Six Sigma) Career defined by helping to solve complex business issues from strategy to execution, continuously uncovering opportunities to scale efficiencies and new ways of working across multiple projects and environments. Saved multimillion-dollars after consolidating 26 regional offices down to two regional operations centers. Saved $3M through consolidation and process improvement initiatives. Saved $2M leading a post-acquisition field integration, training staff to perform dual roles in common geographies, enabling a workforce reduction. Oversaw a team of over 100 call agents as mentor and coach. Increased productivity by 20% after rebuilding a 450+ sales organization. Spearheaded Nielsens’ US COVID-19 response team as part of a global PMO, enabling 1,400+ staff to safely engage clients. Won Nielsens’ highest performance achievement award (Arthur C Nielsen Award) in 2021 and 2022 following Covid-19 leadership. Built remote sales to service a POC model, revealing an alternative and cost-friendly solution to traditional “in-field” methodology, including third-party data, data screeners, prioritization algorithms, phone recruitment, and remote installation. Contact me through this profile if you wish to connect.