Jeff Hendrickson

Background

About Jeff Hendrickson

I am in my second career path. I was initially a power plant operator at Ketchikan Pulp Company(KPC). I then worked my way into the Maintenance Dept. at KPC as an apprentice and became a Pipefitter/Welder/Millwright, followed by Powerhouse Maintenance Supervisor. I worked at KPC for 13 years until they closed the doors. I began my career at Ketchikan Public Utilities in 1998 as a Telecommunications Combination Apprentice and worked on the Line Crew, Installation and Repair of POTS and DSL, IPTV Installer, then into the Central Office on the Test Board and other CO functions. I became a Central Office Network Technician and eventually became the Central Office Foreman, the position I currently hold at KPU is The Video Head End Engineer; ISP Foreman; Network and Internet Systems Security Specialist. Specialties: EIA Fiber Optic Installer, Splicing, Troubleshooting, and Repair Certification. Certification in Grounding and Bonding, Air Pressure Management and Troubleshooting, Dynatel 965B training, Pole Top Rescue, Manhole Rescue, Confined Space Rescue and training, also Part of the Ketchikan Volunteer Rescue Squad Incident Command Team, Finished the Cisco Certified Network Administrator (CCNA) College classes through University of Alaska South East. Proficient in provisioning customers and special services on the Taqua Class V softswitch, Adtran 5006, and 1108VP Installation, provisioning, testing, and turn-up. I am also proficient in set-up and provisioning of the RGB VMG-14 for video trans-rating and trans-coding, provisioning in the DVEO Brutus Video systems, Irdium 16 ASI/IP converters, set up of satellite receivers and more. I also work with our Brocade product line from the CER48s to the MLX 16s. I graduated with a 3.99 GPA with BS Degree in Information Technologies with a Security Specialization. In my role of Security Specialist I am one of the individuals involved in keeping our ISP secure and as free from attack as possible. I have an arsenal of security appliances and systems at my disposal that I utilize to monitor our network 24/7/365.