Jeff Ingham

Background

About Jeff Ingham

Manager Professional Development and Vocational Training- Initial and ongoing registration as an RTO - Development of compliant training materials - Development and Validaiton of Assessment Materials - RPL tool and assessment - Review and upgrading of training materials - Provision Government and Private Sector training and development - Co-ordination of training programs - Staff Management - Face to face training, coaching, workshops - Review of trainer and program performance - Development and management of Operational and Staff KPIs - Monitoring of RTO and staff performance - Quality review and continuous improvement management - Professional Development Planning Development and Facilitation of Management and Leadership Skills programs - Customer Service Skills - Communication and Interpersonal skills - Leadership - Feedback and Coaching - Organisational Change Management - Prioritisation - Delegation - Logistics - Marketing plan development and implementation - Consumer behaviour analysis - Dealing with Difficult Behaviours - Emotional Awareness - Team Building - Time Management Facilitator/Trainer in IT - Word Advanced - Excel Advanced - PowerPoint Advanced Specialties: Working together to balance the needs of an employer with the needs of an individual, through excellent networking, professional approach and support. To ensure success by providing businesses with the right people and assisting individuals to realise their potential that ultimately ensures the business client’s experience is beyond their expectations. Strategic Goals: to inspire: to stimulate action and empower others to achieve excellence to challenge: to provoke a culture of, and engagement in, continuous improvement to educate: to provide knowledge and stimulate skills development