Verified recordFinancial Services

Jeff James

Vice President, Group Retirement Services Operations at Sun Life

Based in Toronto, Canada

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Seniority

Vp

Department

Other

Location

Toronto

Industry

Financial Services

Company size

38K

Contact information

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Email

1 credit

j•••••••@sunlife.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Jeff James

Experienced senior executive with expertise in sales, operations and consulting • Demonstrated leadership, strategic and analytical skills working across organizations • Active member of the Sun Life Financial (SLF) Canadian Operations Leadership Team responsible for Business Excellence including the Brighter Way process improvement initiative and Training, Knowledge, Quality and Analytics for the Canadian Operations business unit • Experience managing a licensed sales contact centre and a market segment with over $8 billion in wealth assets and $45M insurance business in-force. • Led a best practices team for the SLF Canadian contact centres servicing Group Benefits, Group Retirement Services and Individual business units • Managed a successful IT consulting practice from inception to $1 million in annual sales • Negotiated and implemented numerous consulting contracts with clients ranging from small business to large Canadian corporations

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Jeff James Email & Phone Number @ Sun Life | Kipplo Discover