Jeff Kyle
Training Coordinator, Na Customer Service at Pvh Corp
Based in New York, United States
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Seniority
Staff
Department
Customer/Client Service
Location
New York
Industry
Retail Apparel and Fashion
Company size
13K
Contact information
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j•••••••@pvh.com
Phone
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Background
About Jeff Kyle
Over a decade of customer-facing experience has refined my communication skills and customer service philosophy. There's very often a natural gap between what's said and what's meant. One of the keys to great customer service is narrowing that gap on your end and leaping that gap on the customer's end. I'm very proud of my ability to make myself clearly understood while asking the necessary questions to understand the customer's concerns. Working remotely this past year has been an interesting challenge as I now communicate with my coworkers and management team almost exclusively in writing, be it email or instant message, and have had to hone these skills even further.
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