Jeff Lapointe
Customer Technical Support Representative at Iq Fiber
Based in Jacksonville, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Jacksonville
Industry
Telecommunications
Company size
187
Contact information
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j•••••••@iqfiber.com
Phone
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Background
About Jeff Lapointe
With a solid background in tech support and customer service at Transcom, my expertise lies in delivering top-tier assistance and fostering accessibility. My role as an Accessibility Advisor has allowed me to specialize in resolving technical challenges and enhancing the user experience for individuals with diverse needs. In collaboration with a globally recognized technology manufacturer, our team has excelled in project management, logistics, and cost management. We have established a track record for exceeding customer expectations through meticulous problem-solving and dedicated issue resolution, ensuring every customer interaction concludes with optimal satisfaction.
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