Jeff Milam

Background

About Jeff Milam

IT professional with over 20 years of professional and progressive technical experience in design, project implementations, and administration of various technologies which includes proficiency in analysis and troubleshooting, wireless, network security, routing protocols, monitoring tools, routing/switching, firewall, voice, and load balancer technologies, Network security (Cisco ISE), firewall (Cisco/Palo Alto), voice (CME), monitoring tools (Prime/SolarWinds), Active Directory, Exchange, MS Office (O365) and various technologies which includes proficiency in Azure (AD, RMS, ADFS), MIM, proxy, Wireshark, routing/switching (CCNA/CCNP), routing protocols (OSPF/EIGRP), wireless (Cisco/Aruba), and load balancer (F5/NetScaler) technologies. TECHNICAL CERTIFICATIONS & SKILLS • Aruba, Cisco, MikroTik wireless platforms • Cisco Prime / SolarWinds monitoring • Cisco ISE / Active Directory Integration • Cisco, Palo Alto Juniper, Firewalls and VPN solutions • Windows Server, VMWare, SCCM, Virtual Machines, and RDP • MS Office, Exchange, SQL Server / MySQL Planning, deploying, monitoring, and troubleshooting the network in over 50 remote locations, focusing on WLAN and monitoring the systems with Cisco Prime and testing POC of SolarWinds. Initially reducing the number of false positives from over per day, down to 6-7 per day. Integrating ServiceNow into the CCB process and SolarWinds platform. Provided PCI compliance guidance. Specific Technologies handled include but not limited to Cisco Wireless LAN Controller; Cisco ISRs/ASRs; Cisco Catalyst/Nexus Switches Cisco ASAs; Juniper EXs; F5 Big-IP; Cisco Unified Communications Manager; Cisco Unity Express;Palo Alto (PAN) Firewalls, Nagios, Solar Winds Orion, Wireshark, and VMware vSphere ESXi. Server/application administration, system reimaging, and remote setup.