Jeff Mulder

Background

About Jeff Mulder

Entrepreneur | Scientist | Consultant | Amateur Photographer | Travel and Sport Addict Passionately interested in the influence of customers, employees and society on companies and the effects of companies on customers, employees and society. Led evidence based and data driven projects integrating knowledge about employee behavior, customer satisfaction and business performance for leading international organizations throughout Europe and the U.S. Advised directly to CEO’s and CMO’s of publicly traded and Private Equity owned companies. ⇨ BACKGROUND MSc in Business Administration specializing in Strategy and Organization (VU University). MSc Honours Programme in Business Research (Amsterdam Business Research Institute). Post-Academic Degree in (Big)Data Science & Business Analytics (Erasmus University Quantitive Intelligence). ⇨ ACTIVITIES Founder at insinto: Turning turns customer and employee insights into better results - by using data science and predictive modeling. Co-Founder at PEBex: Helps organizations in developing and implementing an evidence based standard in the field of customer experience management. ⇨ EXPERTISE Organizational Behavior Employee Behavior Employee Engagement Customer Experience Customer Satisfaction NetPromotorScore ⇨ SKILLS Scientific Validated Research Models (Big)Data Science Predictive Modelling Structural Equation Modelling Machine learning (Classification, Neural Networks, Random Forrest, Text Mining) Data Visualization (Tableau, PowerBI) ⇨ HOBBIES & NON-PROFIT: Co-Chair of non-profit organization Room to Read Netherlands. Room to Read seeks to transform the lives of millions of children in Asia and Africa by focusing on literacy and gender equality in education. Enjoying fitness, golf, cycling, cooking, reading, meditation, photographing and traveling. ⇨ CONTACT +31 6 12 75 61 09 jeff@insinto.nl | jeff@pebex.nl |