Jeff Mullins

Background

About Jeff Mullins

Motivation: I am seeking a new opportunity to make a meaningful impact on customers, employees, and shareholders. This role would allow me to be an agent of change within an organization that fosters an environment where everyone pushes one another to achieve something great. Past experiences in startups and large multinationals based in the USA and Europe have honed my ability to adapt to the organization's and market's needs. In many ways, I am a "Swiss Army knife" who can dive deep into vague situations and break down the issues into tactical plans for execution. Indicative Achievements: Toptal: Spearheaded SEO improvements, mapped customer journeys, and implemented core digital platforms and product enhancements. E.g, A platform to optimize marketing content creation and performance and a global sales enablement platform EuroWAG: Led effort to define a unified group vision, strategy, and roadmaps. Established the Chief Product Office. Aligned offerings across six business units and created product roadmaps to support the group strategy eBay: Global Growth Marketing Operations: Managed and evolved the execution of one of the world’s most significant marketing operations, reaching world-class delivery and performance. Leveraged data to drive a digital transformation (global platforms, products, and processes) while optimizing performance across the email, CRM, display, on-site, incentives, and advertising channels. Implemented a data-driven culture via 6 Sigma, Lean, Kanban, & Scrum programs -$10m+ annual savings IBM: Business Intelligence, Data Analysis, Strategy Development – Partnered with country CEOs to lead teams of analysts in identifying opportunities across acquisition, retention, & lapsed customer sets (Russia, Turkey, Poland, South Africa – 20+ countries in CEEMA). Monster: Managed a team of product managers to optimize the strategies and product roadmaps of 18 dispersed countries into one European plan for the $450m European employer product set – prioritized over 500 projects and programs ING DIRECT: Managed product development of the mortgage product launch and scale, implemented a loan origination platform, Initiated a project to in-source money transfers through the ACH network – annual savings of $4m+ Fidelity: Defined the functionality and strategy for a global securities trading product, was the primary product manager for a team of 40+ software engineers