Jeff Rich

Background

About Jeff Rich

With over 20 years of professional experience, including 12+ years actively supporting the Maine National Guard, I serve as the Assistant State Distributed Learning Program Administrator. Focused on systems administration and customer support, I oversee the maintenance of Distributed Learning (DL) classrooms and equipment, ensuring military personnel access reliable communication and training tools. My role emphasizes troubleshooting, optimizing equipment usage, and coordinating with external organizations to meet operational needs effectively. At Maine National Guard, I managed 2 facilities containing a total of 36 computers plus audiovisual equipment and I facilitate statewide video and audio conferencing, enabling collaboration across MS Teams between the organization and external partners. By delivering dependable and innovative solutions, I contribute to the organization's mission of empowering military personnel.