Jefferson van Dyk

Background

About Jefferson van Dyk

I would like to be considered for any Call Centre Representative position, Client Liaison Officer as well Report Analyst within any company which has a vacant post. I possess 12 years of call centre experience with increasing responsibility and enjoy the fast-paced ever-changing environment tremendously. As a Call Centre Representative for Deloitte I receive daily calls from customers and work to assist them with their whistle blowing or service related issues. I am organized and pay great attention to detail. My positive demeanour and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Centre Representative. Previous supervisors have praised my professionalism and I have earned promotions and bonuses for my work. I know I am capable of bringing that same dedication to customer satisfaction as a Call Centre Representative at your company. I am an effective communicator and feel confident that I am a standout candidate for your Call Centre Representative position. Please do not hesitate to contact me by phone or email at your earliest convenience to arrange an in-person meeting. I look forward to speaking with you and thank you for your consideration. I am willing to relocate internationally or locally