Jeffrey Burroughs

Background

About Jeffrey Burroughs

High-level, knowledgeable, and resourceful IT systems analyst and computer science specialist with an extensive background in Information Technology Management and 13+ years’ experience. Demonstrated strengths include installation, administration, management, and analysis of complex systems to include network, Internet, software and hardware. Expertise includes designing, configuring, documenting, testing, and modifying computer applications and networks. Subject matter expert supporting a variety of information systems, security procedures demonstrations, and process improvements. Critical thinker and collaborator with excellent communication, analytical, decision-making, and problem-solving skills. Provided mentorship, guidance training, and leadership to less experienced end users, IT personnel, integration trainers, and active US Army Soldier personnel. Certifications: CompTIA A+ ce, CompTIA Network+ ce, CompTIA Security+ ce CORE COMPETENCIES Process and Requirements Analysis IT Systems Management System Analysis Testing/Implementation Process Improvements Enterprise and Systems Architecture Compliance & Regulatory Standards Network Systems Administration Collaboration Training & Mentorship IT Troubleshooting & Resolution Systems Applications Computer Operator Helpdesk Support COMPUTER SKILLS C++, UNIX, Microsoft Office 2007, 2013 & 2019, Visual Basic, Visual Basic.NET, PERL, A.S.P.(Active Server Pages), Mac O.S.X AS/400, Sun Solaris 10, Ubuntu Linux, Panda Adminsecure, Remedy Helpdesk Software, Windows 7 Norton Ghost, Windows 8.1, McAfee Epolicy Orchestrator, VMware Workstation, C2R, BCS3, Ventrilo, VMware, Vsphere Hypervisor Windows Server 2012 R2, Red Hat Linux 6.6, GCCS-A v4.3, CPOF BC13, DDS 11-12, DDS 13-14, Adobe Acrobat Connect Pro Server 7 SP3, Windows Server 2008 R2, ePolicy Orchestrator 5.9.1, SCCM, SCOM, SQL Server 2012, XMPP, Microsoft Exchange Server SharePoint 2013, iSeries Access for Windows Workstation, HMC, TycoIS (Datasource, Cloud Video, Hosted Access Control Managed Access Control, Mobile Security Management, Managed Video, IRIS), Aerohive HiveMangager 6.8.3, Solarwinds Orion EMC Networker Management Console v8.0, Cherwell Service Management, Microsoft Office 2013, VNC Viewer