Jeffrey Cha
Regional Director - Life Cycle Service Asia Pacific at Kardex
Based in Kuala Lumpur, Malaysia
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Seniority
Director
Department
Other
Location
Kuala Lumpur
Industry
Automation Machinery Manufacturing
Company size
2.2K
Contact information
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j•••••••@kardex.com
Phone
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Background
About Jeffrey Cha
A senior executive with general management experience, exhibiting proven skills for sales, business development, service and business transformation in logistics and warehouse automation, building technology industries. Demonstrated track record for turning around business, profitable growth, transformed business from traditional to digital across Asia Pacific region with Greater China exposure. Extensive exposure in establishing go to market strategy, people development and operation management to achieve annual targets while elevating customer experience and satisfaction. Successful in delivering business outcome by leveraging individual strength, dedication, execution and teamwork. Functional Expertise Business Management: Successfully turnaround business and managed full P&L with sustainable profitable growth through disciplined strategy execution with >10% CAGR growth at $20M-$400M businesses Business and Digital Transformation: Executed 3 phases of business/digital transformations - a start-up, a regional FM company and a Fortune 100 company by delivering positive results in productivity improvement, margin improvement and customer experience Strategic solution selling and Business Development: Recruited and mentored top sales and operations leaders to drive accelerated growth in key account and vertical market with highly integrated solution selling, orders growth >15% Service Excellence: Introduced Field automation tool to improve customer service level, setup call centre for round the clock customer engagement, standardised work process for joint sales/operation customer account management, consistently achieved high Net Promoter Score (NPS)>70 across Asia Pacific Contact info: email: chainhazelpk@hotmail.com Tel:+60-12-7022818
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