Jeffrey Frank

Background

About Jeffrey Frank

A well-rounded Business Analyst that currently works in a managed care organization that focuses on Medicaid and Medicare. Experience with- Composing and leading meetings to gather requirements and information among Business Stakeholders, Project Management, and Subject Matter Experts- Creating Business Requirements Documents to communicate the details of projects to developers and stakeholders- Creating training documentation outlining JIRA processes, provider loading, encounter enrichments, and change management- Developing new software via project oversite and workflow creations- Leading a change management board to monitor and aid any impacts to production systems- Developing and executing Use Case Scenarios and various Pre, Post, and Back out Test Plans- Configuring JIRA to obtain greater efficiency with our user population and managed security groups- Partnering with developers to document and automate manual processes to improve efficiency.