Jeffrey Hook

Background

About Jeffrey Hook

Change begins by aligning people, quality, and performance through innovative agile processes. I am a strategic operations executive skilled in process engineering, supply chain management, business development, people development, and P&L management. I drive positive change by developing and implementing new Agile processes and integrating technologies that boost efficiency. Leveraging deep experience in team leadership and development, I build high-performing teams positioned for success and alignment. As a trusted strategic advisor, I work with the C-suite to steer the organization's vision forward. Below is a selection of the top accomplishments from my career: • Decreasing ICL’s annual payroll overhead by 45% and eliminating quality issues stemming from third-party resources by devising and executing a comprehensive business plan to establish a new office in New Delhi within 9 months. • Improving ICL’s organizational efficiency, speed, product management, communication, and transparency by coordinating the transition from Waterfall to Agile methodology and conducting in-person training for the entire organization. Securing the trust of larger automotive OEMs by subsequently supporting their transitions to Agile methodologies. • Delivering $1.5M in annual savings for James Hardie Building Products, improved production quality by 15%, and increasing the pass rate from 50% to 95% within 18 months by implementing Lean Six Sigma controls across data analysis, process optimization, and employee training. I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at jeffhook15@gmail.com. AREAS OF EXPERTISE P&L Management Risk Management Strategic Planning Project Management Business Development Regulatory Compliance Agile & Lean Methodologies Team Leadership & Development Operations & Supply Chain Management Process Improvement & Process Engineering TECHNICAL EXPERTISE Jira | Minitab (Lean Six Sigma)| Microsoft Office Suite