Jeffrey Mullen
Senior Field Service Technician at Sweet Water Pools
Based in Brookline, United States
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Seniority
Staff
Department
Other
Location
Brookline
Industry
—
Company size
3
Contact information
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j•••••••@sweetwaterpools.com
Phone
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Background
About Jeffrey Mullen
Providing highest levels of service to customers in the field for pool/spa's including openings, closing, delivery and installation chemicals & related equipment service, plumbing calls and/or pool maintenance. Meet all service/maintenance needs of customers' pools. Maintain neat and organized work areas at the customer's home Maintain neat and clean service vehicles Utilize service equipment/tools (trucks, phones, pumps, etc.) properly Utilize the water analysis lab and related computer software to assure the proper application of pool and spa chemicals for the customer Provide the customer with accurate information on the use and application of all products sold by the company Conduct timely, effective repairs in response to customer needs and inquiries Utilize good judgment in satisfying customer service request or complaint Complete service orders on the schedule in an accurate and efficient manner Following existing systems to complete work and recommending modifications to improve accuracy, efficiency and customer Communicate timely to owners/managers any area of need, dispute or idea for improving the operation of the service department
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