Jeffrey Stone
IT Support Engineer Ii at Gilead Sciences
Based in San Diego, United States
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Seniority
Staff
Department
Information Technology
Location
San Diego
Industry
Biotechnology Research
Company size
15K
Contact information
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j•••••••@gilead.com
Phone
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Background
About Jeffrey Stone
10+ years of expertise in Desktop Support within network environments-Provide senior level guidance and mentoring of desktop support team-Manage complex IT projects and daily activities including building, upgrading and maintaining personal computers and preventative maintenance of software and hardware-Engaging presenter with solid interpersonal and verbal/written communication skills-Flexibility in work schedule as needed and able to support 24/7 on call schedule-Experienced working in classified and secure environments-Static free and clean room experience. Specialties-Windows Operating Systems -Microsoft Office Suites -LANDesk Management Suite -BMC BladeLogic Client Automation (Marimba)-Remedy Software Suite -HP Service Manager (ITSM)-Shavlik NetChk Software -Application compatibility testing -PC hardware and software support -Network Administration -Network and telephone cabling -General networking support -Technical Writing -End User Support -Training / one-on-one and groups
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